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Foundational 113
Representing - Craft
42. Developing skills for workplace and professional communication
42.1 Clear Expression Communicate Appropriately
Master Clear Expression and Appropriate Workplace Communication
Develop professional communication skills that adapt to different workplace audiences and situations for career success.
What You'll Learn
Students learn professional communication skills for workplace success
Clear expression requires adapting language to different professional audiences
Active listening and empathy build stronger workplace relationships
Professional tone and transparency demonstrate competence and integrity
What You'll Practice
1
Students practice adapting communication style to workplace audiences
2
Learners apply professional language in customer service scenarios
3
Young professionals develop active listening and feedback skills
Why This Matters
Mastering clear workplace communication is essential for career success, building professional relationships, and advancing in any field you choose to pursue.
This Unit Includes
Practice exercises
Learning resources
Skills
Workplace Communication
Professional Language
Active Listening
Audience Awareness
Clear Expression

NB Curriculum Aligned