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Topic

Speaking Strategies Interpersonal Situations

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Overview

English 3201
Communicating Information
6. Using appropriate strategies for formal and informal communication contexts
6.2 Speaking Strategies Interpersonal Situations

Master Interpersonal Communication Strategies for Academic and Professional Success

Develop advanced speaking strategies for navigating complex interpersonal situations, resolving conflicts, and building meaningful relationships through effective communication techniques.


What You'll Learn

Students master active listening and empathetic responding for connections
Conflict resolution techniques help navigate challenging interpersonal communication situations
Assertive communication strategies maintain respect while expressing needs clearly
Professional interaction skills prepare students for workplace communication success

What You'll Practice

1

Students practice conflict resolution through realistic peer mediation scenarios

2

Communication strategies applied in presentation and interview challenge situations

3

Interpersonal skills developed through group project and team dynamics

Why This Matters

Mastering interpersonal communication strategies is essential for building strong relationships, resolving conflicts effectively, and succeeding in collaborative academic and professional environments.

This Unit Includes

Practice exercises
Learning resources

Skills

Active Listening
Conflict Resolution
Assertive Communication
Emotional Intelligence
Professional Communication
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