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Questions about TCF Canada or TCF Québec practice, your plan, billing or a technical problem? Send us a message and we'll help you out.
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Email support
Best for plan help, billing questions, technical issues and account support.
Response time
We usually reply within 1 to 2 business days.
Common topics
TCF Canada and TCF Québec practice, plans, refunds, technical issues and study advice.
Before you write
See all FAQsDo I need an account to contact you?
No. You can reach out whether you are just exploring or already practising.
Can I ask about billing or refunds?
Yes. Choose the billing topic and include the email you use for your account so we can help faster.
Can you help me choose the right plan?
Yes. Tell us your target NCLC level and your test date, and we will point you to the best fit.